Customer Support

Support Overview

Outstanding Support Services From Proven Experts

Getting the most from your IT infrastructure takes more than great technology-it takes support services from certified experts you can trust. InterVision has provided organizations with leading support services since 1993 and is committed to continuing this tradition.

Get your support through InterVision. You can count on us to:

  • Monitor your critical environment
  • Manage the unexpected
  • Accelerate problem resolution
Trust our experts to deliver innovative solutions and outstanding support
 
Authorized Support Partner

In becoming a NetApp Support Services Certified Partner, InterVision has demonstrated a commitment to NetApp by offering a dedicated Project Manager and NetApp Certified Data Administrators (NCDA) for NetApp support.

InterVision NCDA certified engineers have advanced training, access to global support and technical advisors, as well as answer all Level 1 and Level 2 support service calls. This enables a fast, targeted action with electronic case tracking, root-cause analysis of problems, and a clear, proactive case escalation process.

InterVision-NetApp ASP document.
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