Becoming A Profit Generator

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Status Go Podcast: Episode 1

“Of all of the leaders out there in all of our industries a full 85% don’t get beyond the self authoring stage.” – Ron West

Episode 55: Becoming A Profit Generator

In order to better the customer experience and move quickly, Butler University CIO, Pete Williams, knew he was going to need funding.  However, as Pete says, they didn’t want to ask the students and parents to pay more so they could work on the process and make it better.  Hear the steps Pete took to become a profit generating IT department — everything from ensuring the basic blocking & tackling is covered to approaching the executive team.

Time Stamped Table of Contents

1:21 The beginning stages

5:58 Defining the Higher Education customer

7:04 Approaching the CEO and CFO

12:27 Covering the basics

19:00 First team off-site

26:50 The value of mentor-ship

29:27 Action Items

Peter Williams joined Butler University in June 2015 with responsibility for strategy and vision of the University’s technology initiatives. Williams has served in roles as a cofounder, board member, startup advisor and author. Williams came to Butler from Marian University, where he was Assistant Vice President, Chief Information Officer. In 2011, Marian built the state of Indiana’s first new medical school in over 100 years. In its second year of operation, it was called “the most technologically advanced college of osteopathic medicine in the country.” Williams also has held technology-related positions with several Central Indiana companies in consulting, healthcare, finance, and ecommerce. Williams volunteers as a technology advisor for local K-12 schools. He earned both his Bachelor of Science in General Studies and his Master of Science in Information and Communication Sciences from Ball State University where, as an undergraduate, he was a member of the 1996 MAC championship football team.

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