If your IT systems fail today and your IT team isn’t available, will you have the documentation to recover? Whom would you call? Most organizations can’t answer these questions.
Many third-party providers offer a simple runbook that describes the order in which applications should recover. InterVision goes beyond this standard approach to create comprehensive documentation with our Recovery Runbook, which outlines the critical components of your IT disaster recovery and business continuity practices. This ensures your team and InterVision can work together to quickly return your business to normal operations in the event of a disaster, or if your team isn’t available, we can assist accordingly.
InterVision follows a strict, proven process for developing our Recovery Runbook with our clients. During the onboarding and implementation process, the initial draft is created. After the first successful recovery test, the document is finalized and both parties sign off on its completion. With each recurring test, the Runbook is reviewed and updated so that it is always reflects environment changes. By leveraging best of breed replication tools, your boot order operations are automatically captured as changes are made. Your Recovery Runbook is always available through our SaaS-based recovery platform, InterVision Portfolio.
InterVision’s Recovery Runbook outlines the following:
90+ Client Net Promoter Score
On a Scale of -100 to +100. Score of 50 is Excellent. (polled quarterly)
G2 Crowd | 5 Start Client Rating
Clients give InterVision the highest possible score on independent review site G2crowd.com
Want to learn more about our 100% test success guarantee? Let’s have a conversation.